AI PRO Knowledge Base Article - Billing

AI PRO Knowledge Base Article - Billing

What does the charge on my account statement correspond to?
Thank you for getting in touch with AI-pro.org and we are glad to assist you with your concerns. The charge on your account may refer to either a subscript...
Sun, 13 Apr, 2025 at 11:54 PM
How do I update my Credit Card information?
To update your Credit Card (payment) information, please follow these steps: 1. Using Google Chrome, please log into your account here: https://start.ai-pr...
Mon, 12 May, 2025 at 7:53 AM
How can I get a copy of the receipt/invoice?
You can view your payment transaction history by accessing the 'Manage Account' section located in the upper right corner of your account dashboard....
Mon, 28 Apr, 2025 at 6:48 PM
Why do I have multiple charges?
To view your charges, login to your account, then follow these steps: 1. At the upper right corner of the screen, click ""Manage Account"&qu...
Sun, 13 Apr, 2025 at 11:55 PM
How do I request for a refund?
Refunds are processed as a gesture of courtesy. We invite you to preferably call us and speak to one of our live support team members to facilitate the requ...
Sun, 13 Apr, 2025 at 11:55 PM
I was being charged an amount in my credit/debit card on a monthly basis and I am not aware of any subscription from your company?
We don’t have access to users' personal or billing information, and all transactions are processed online. It’s possible someone with access to your ban...
Mon, 28 Apr, 2025 at 6:51 PM
Cancelled, but still charged.
We totally understand how frustrating unexpected charges can be. In most cases, this happens if the cancellation was completed after the billing date—or...
Tue, 29 Apr, 2025 at 8:24 AM